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FAQ
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What types of plants do you offer on your app?We offer a wide selection of indoor and outdoor plants, including succulents, cacti, tropical plants, and more. We also offer plant accessories such as pots, planters, and soil.
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Are your plants healthy and safe to receive?Yes, we take great care to ensure that all of our plants are healthy and free of pests or diseases before we ship them. We also package them carefully to protect them during transit.
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How do I know which plants are right for my space?We provide detailed descriptions of each plant, including their care requirements and ideal growing conditions. We also offer a plant care guide with tips and advice for caring for your plants.
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What if I receive a damaged or defective plant?If your plant arrives damaged or defective, please contact us within 24 hours of receiving it and provide photos of the plant and packaging. We will work with you to either replace the plant or issue a refund.
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Do you offer plant care advice?Yes, we are always here to provide guidance and support for caring for your plants. You can contact us with any questions or concerns you have, and we also offer a plant care guide with tips and advice.
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How long does shipping take?Shipping times vary depending on your location and the availability of the plants you order. We will provide an estimated shipping time when you place your order, and you will receive a tracking number once your order has shipped.
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What payment methods do you accept?We accept all major credit cards, debit cards, and other payment methods depending on your location
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